Terms & Condition
Terms & Conditions
Welcome to Silver Taxi. By booking or using our transportation services, you agree to follow the terms and conditions outlined on this page. These terms are created to maintain safe, reliable, and professional transportation services for all passengers using Silver Taxi.
We recommend reading these terms carefully before confirming any booking or using our taxi services.
Booking Services
Silver Taxi provides transportation services for airport transfers, hotel transportation, city rides, business travel, event transfers, and daily transportation requirements. Bookings can be made through phone, website inquiries, or approved booking methods provided by our team.
Passengers are responsible for providing correct booking information, including pickup location, destination, travel time, contact details, and passenger requirements. Incorrect booking information may affect service availability or pickup timing.
Pickup And Waiting Time
Silver Taxi works hard to provide punctual transportation services for every passenger. Pickup times may vary depending on traffic conditions, weather, road situations, or unexpected transportation delays.
Drivers may allow reasonable waiting time during pickups. Additional waiting charges may apply if passengers delay scheduled transportation without prior notice.
Passengers are encouraged to remain reachable through their provided contact number during scheduled pickup times.
Passenger Responsibilities
Passengers are expected to behave respectfully during every Silver Taxi journey. Unsafe behavior, damage to vehicles, aggressive conduct, or activities affecting driver safety may result in service refusal or trip cancellation.
Passengers are responsible for:
- Providing accurate booking details
- Wearing seatbelts during travel
- Respecting drivers and vehicles
- Checking belongings before leaving
- Following transportation safety instructions
Silver Taxi reserves the right to refuse service when passenger behavior creates safety concerns for drivers or other passengers.
Vehicle Capacity
Passengers must select suitable vehicles according to passenger numbers and luggage requirements. Exceeding vehicle seating or luggage limits may affect transportation safety and service availability.
Fleet options include:
- Standard Taxi
- Premium Taxi
- SUV / Wagon Taxi
- Van Taxi
Silver Taxi drivers may refuse transportation if passenger or luggage capacity exceeds vehicle limits.
Pricing And Payments
Silver Taxi aims to provide transparent and fair transportation pricing for passengers. Pricing may vary depending on travel distance, pickup location, vehicle selection, waiting time, tolls, special requests, or additional transportation requirements.
Passengers are responsible for completing payment using approved payment methods after transportation services are completed unless otherwise agreed.
Additional charges may apply for:
- Extended waiting time
- Extra stops
- Toll roads
- Special transportation requests
- Additional luggage requirements
Cancellations
Passengers should inform Silver Taxi as early as possible for booking cancellations or transportation changes. Late cancellations may affect scheduling and availability for other passengers.
Silver Taxi reserves the right to cancel bookings during severe weather conditions, vehicle issues, unsafe situations, or circumstances beyond operational control.
Lost Property
Passengers are responsible for checking personal belongings before leaving vehicles. Silver Taxi will make reasonable efforts to help locate lost items; however, we cannot guarantee recovery of personal belongings left inside vehicles.
Service Availability
Silver Taxi operates daily; however, transportation availability may depend on booking schedules, vehicle availability, traffic conditions, weather, and operational limitations.
We continue working to provide reliable transportation support and professional travel experiences for every passenger.
Agreement
By booking or using Silver Taxi services, passengers agree to follow these terms and conditions. Silver Taxi may update these terms when required to improve service quality, passenger safety, and transportation operations.