Privacy & Policy

Silver Taxi is committed to protecting your personal information and maintaining safe, secure, and reliable transportation services. This Privacy Policy explains how we collect, use, store, and protect customer information when using our website, booking services, and transportation support.

By using Silver Taxi services, you agree to the terms outlined within this Privacy Policy.

Information We Collect

Silver Taxi may collect personal information required to provide transportation services and customer support effectively.

Information may include:

Full Name
Phone Number
Email Address
Pickup Location
Drop-off Location
Booking Details
Payment Information
Travel Preferences

We may also collect website usage information such as browser type, device information, and website activity to improve service performance and customer experience.

How We Use Information

Silver Taxi uses customer information to manage bookings, improve transportation services, and provide professional customer support.

Information may be used for:

Confirming taxi bookings
Managing transportation schedules
Customer communication
Payment processing
Improving website functionality
Service updates and notifications
Customer support assistance
Safety and security purposes

We only collect information necessary for transportation services and operational support.

Booking & Communication

When customers submit booking forms or contact Silver Taxi, personal details may be used to respond to inquiries, confirm reservations, and provide transportation updates.

Customers may receive communication related to:

Booking confirmations
Driver arrival updates
Service notifications
Schedule changes
Customer support responses

Silver Taxi respects customer privacy and does not send unnecessary promotional communication without permission.

Payment Security

Silver Taxi takes reasonable steps to maintain secure payment processing and protect customer transaction information. Payment details are processed through secure systems designed to help prevent unauthorized access and misuse.

We do not intentionally store sensitive payment information longer than required for operational or legal purposes.

Information Protection

Silver Taxi works to maintain secure systems and reasonable protection measures for customer information. While we take appropriate steps to protect personal data, no online platform can guarantee complete security for electronic communications or stored information.

We regularly review operational procedures and website security to maintain safe service standards.

Third-Party Services

Silver Taxi may use trusted third-party services for website hosting, payment processing, maps, booking management, or communication support. These providers may access limited information necessary to perform their services securely and professionally.

We do not sell or share customer personal information with unrelated third parties for marketing purposes.

Cookies & Website Usage

The Silver Taxi website may use cookies or basic tracking technologies to improve website performance and user experience. Cookies help analyze website traffic, improve loading performance, and support website functionality.

Users may choose to disable cookies through browser settings if preferred.

Customer Rights

Customers may request access, correction, or removal of personal information where legally permitted. Silver Taxi will make reasonable efforts to respond to privacy-related requests promptly.

Customers may contact our team regarding:

Personal information requests
Data corrections
Privacy concerns
Service inquiries

Policy Updates

Silver Taxi may update this Privacy Policy when necessary to reflect operational, legal, or service changes. Updated policies will remain available through the website.

Contact Silver Taxi

For questions regarding this Privacy Policy or customer information, passengers may contact Silver Taxi directly through our website, email support, or booking contact details.